...leveraging the strategic power of soft skills®
Subscribe to one of Pat Wiklund's Electronic Newsletters		Keynotes | Meeting Planners | Training | Selected Clients Presentations with Dr. Pat Wiklund: The High Cost of Doing Nothing About Difficult People   You’ve heard managers say: I’m just not good at, or I’m uncomfortable with, dealing with conflict. And then they do nothing about a difficult employee’s bad behavior or poor performance. As the costs of avoidance continue to escalate, managers and executives are challenged to get better at effecting changes in difficult employees.  You will learn: How to calculate the costs of difficult employees How difficult employees impact other employees…especially your star performers Why ignoring difficult employees escalates their inappropriate behavior How to encourage reluctant managers to take action The last ditch effort that almost always gets even the most difficult employees back on track Presenter: Since 1986, Patricia Wiklund, Ph.D. has helped some of America's largest, and smallest, organizations resolve expensive and troublesome people problems and conflicts by leveraging the strategic power of soft skills.® A former mental health professional, she is as comfortable on the front line as on the shop floor, or in the corporate executive suite. She has also worked extensively with government and educational organizations. Headquartered in San Francisco, Pat works in-person in the Bay Area and by phone with Executive Coaching clients across the country. Programs Available: Neutralizing Your Nightmare Employee Emotional Intelligence: Leadership Critical The High Cost of Doing Nothing About Difficult People The ROI of Executive Coaching We have included a few of the forms that meeting professionals request most often: Presentation Press Sheet Presentations Descriptions Pre-event Questionaire Pat Wiklund's Intro Booking Pat Wiklund Downloadable photos for use in programs High resolution for print Lower resolution for web About Pat Wiklund Clients     Keynotes | Investment | Meeting Planners | Training | Media/Press Room Selected Clients | Information Resources | Speaking | Home Page
		For additional information, you may complete an information form or contact Dr. Pat Wiklund directly at: 236 West Portal Ave. #349 San Francisco, CA 94127 (415) 641-5997 Email:       About Pat | Speaking | Consulting | Coaching | Info Center | Contact | Home Copyright © 2005 Patricia Wiklund, Ph.D. All rights reserved.